Since the introduction of automation into China in the 1970s, more than forty years of development has led more and more industries to start using constant temperature and humidity test chambers, and to promote its popularization work to an important position in industrial development. However, the popularity of the technology has also led to a gradual increase in the use of the product, so that the constant temperature and humidity test chamber is saturated in the depth application of the industry.
In the use of constant temperature and humidity test chambers, the concept of "full life cycle" is common. From the beginning of the use of the product to the end of its retirement, it is the full life cycle of the product. The whole life cycle service is that the manufacturer is responsible for the maintenance and repair of the product, including the use and repair of the product, as well as the technical training. The equipment developed by Dongguan Aisihao Testing Instrument Co., Ltd. has constant temperature and humidity test chamber, thermal shock box, high and low temperature test chamber, walk-in environmental test chamber, rapid temperature change test chamber, salt spray test chamber and vibration test. Environmental simulation test equipment such as machine, xenon lamp, ultraviolet weathering equipment, tensile machine, etc.; adhere to the following points in the after-sales problem:
1. Pre-sales service: Provide product technical solutions for customers free of charge before sales, and provide on-site explanation and technical consulting services according to customer requirements.
2. After-sales service: After the product is sold, the dispatched personnel will provide free product use training for the customer, and guide the use and maintenance of the product on site.
3. Quality Assurance: The product warranty period is 1 year from the date of acceptance. During the warranty period, the product has non-human quality problems. Our company provides free maintenance for customers.
4. Maintenance service: Our company provides lifelong maintenance service for the products used. If the product fails outside the warranty period, the repair service only charges the component cost.
5, fast service: Our company promises that the customer service hotline will respond within 8 hours after receiving customer consultation or maintenance information; the maintenance service will arrange for personnel to arrive within 48 hours after responding.
Once upon a time, domestic brands and internationally renowned brands have a certain gap in after-sales service. Domestic brands are slightly better than international brands in terms of maintenance speed, replacement speed of spare parts and maintenance costs. As the Chinese market becomes more and more important, the “localization†strategy of foreign brands continues to increase. Especially after the establishment of factories in China, the time problem of maintenance naturally disappears. At the same time, foreign brands of constant temperature and humidity test chamber manufacturers are bringing the concept of after-sales service and training fees to China, and their service capabilities in China have also been greatly improved, and services have become an instrumentation industry to improve market competition. The important weight of force.
Kitchen Electronics,Bread Bin,Safe Bread Bin,Staniless Steel Bread Bin
HOMEARTS INDUSTRIAL CO.,LTD , https://www.kitchenworks.cc