At Ai Siwei, we are a professional manufacturer of PCT testers, known for our high-quality products, excellent service, and strong market presence across the country. Our production process and technical expertise in manufacturing PCT testers are well-established and widely recognized. When it comes to customizing a PCT tester, we can usually determine the construction timeline with confidence, ensuring minimal risks of major issues.
When we sign a contract with a customer, there are three key points we always confirm:
First, the design and specifications of the PCT tester; second, the pricing; and third, the delivery date. These are the main concerns for both our customers and ourselves. In most cases, the style and specifications can be decided quickly, and if the customer is serious about the business, the price can also be finalized without much delay. However, the delivery date often becomes a point of confusion or pressure.
Many online customers who are looking for PCT testers are in a hurry. They may say things like, “It takes so many days to make such a PCT tester? We can wait!†But what they don’t realize is that rushing the process can lead to compromises in quality or missed requirements.
For orders with tight deadlines—especially large-volume ones—it’s easy for sales teams to promise more than they can deliver. When the project starts, it often feels like a high-stakes race against time. Unfortunately, this can result in poor communication, missed expectations, and ultimately, dissatisfied customers.
Nowadays, we can't just say "we don't have enough time" and expect the customer to accept it. Even if the customer walks away, it's not the best outcome. If we fail to meet the deadline, the customer will lose trust, and even if the product is delivered on time, the quality might be compromised, leading to long-term damage to our reputation.
In some cases, rejecting an order that is not feasible due to time constraints is actually the most responsible decision for the customer—and it's also the best way to prove our integrity. It shows that we prioritize quality and reliability over short-term gains.
At Ai Siwei, we believe that transparency, honesty, and timely communication are essential to building lasting relationships with our clients. Whether it's a standard order or a customized solution, we strive to meet expectations while maintaining the highest standards of quality and service.
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