Media information: Western Digital original mobile hard disk, capacity is 1TB, model: WDBBEPOO10BRD-01
Customer Name: Mr. Beijing Huang
Fault description:
The customer's mobile hard disk is not recognized on the computer, and there is a strange sound when the power is not read (the sound of the head is knocked).
Data recovery process:
Dash hard disk data recovery senior engineers first comprehensively test the hard disk. After the equipment is tested, the engineer initially judges that the magnetic head is damaged.
After communicating with the customer, Darth Data Recovery Engineer found the matching hard disk spare parts in the Darth spare parts library, and opened the hard disk body in the data recovery professional Class 100 clean room to replace the failed hard disk head assembly.
After replacing the magnetic head, the engineer will connect the hard disk to the professional data recovery device. After manual debugging, all the parameters of the hard disk are recognized normally. Finally, the data recovery device will use the data recovery device to mirror the cloned data of the customer's faulty hard disk. After more than ten hours of recovery, data recovery carry out.
Data recovery results: 100% success in data recovery
Advice to customers:
Regularly back up important data during the process of using a mobile hard disk, and sometimes the data is suddenly lost without precautions. Keep a good habit of using the mobile hard disk. Do not use the mobile hard disk as a computer hard disk. When not in use, remember to exit and pull out the data cable. When the hard disk fails, do not try to power on repeatedly, so as to avoid scratching the hard disk platter, and find a professional data recovery company to do data recovery in time to avoid serious loss of data permanent loss. Darth data recovery, specializing in high-hard disk, raid, server and database data recovery, Beijing data recovery professional brand.
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